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HANKAIDocumentation

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Guides Developers Changelog

HANKAIDocumentation

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Guides Developers Changelog

Restore a Deleted Case inside a Batch · HANK AI Documentation

HANKAIDocumentation

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Guides Developers Changelog

Claim Maker Overview
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Create New Batch (If needed)
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Update Batch State
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Restore a Deleted Batch
Restore a Deleted Case inside a Batch
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Adding and Managing Custom User Roles
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Admin Role – Managing Users and Access and More!
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Provider NPI and Advanced Search
Removing Access to Claim Maker
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Adding a New Facility

Decoding Claim Maker Alert Emails
Event Descriptions and Recommended User Responses
Updated System Responses for Common Scenarios
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Restore a Deleted Case inside a Batch

Restore a Deleted Case inside a Batch

1 min read

Last reviewedJun 22, 2026

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In order to restore a deleted case make sure to have the BATCH where the case was deleted from selected…

To restore a deleted CASE…

Select the Batch the case was deleted from
Click the 3 dot action menu in the CASES pane.
Select 'View deleted cases from Batch ###'

Select 'View deleted cases from Batch ###'

Find the deleted case and click restore next to it

Find the deleted case and click restore next to it

**If you cannot locate your deleted case, you may have the wrong BATCH selected.